Last updated June 22, 2026
Sozo Academy stands behind the AI Orchestration Masterclass with a straightforward money-back guarantee. This policy explains how refunds, cancellations, and billing questions are handled.
We want you to get real value from the masterclass. If you attend the live sessions, complete the exercises, and still feel the program did not deliver what we promised, we will refund your payment in full. To request a refund under the guarantee, email [email protected] within fourteen (14) days of the final live session.
You may cancel your registration at any time before the masterclass begins and receive a full refund, no questions asked. Email us with your name and the email address used at checkout.
Approved refunds are returned to your original payment method. Most refunds appear within five (5) to ten (10) business days, depending on your bank or card issuer.
Charges from your purchase appear as SOZO ACADEMY on your card statement. If you see a charge you do not recognize or have any billing concern, please contact us first at [email protected] or +1 (941) 467-3451. We will work with you to resolve it quickly, which is usually faster than opening a dispute with your bank.
The AI Orchestration Masterclass is a live online program with digital materials and replays. No physical goods are shipped, so there are no shipping or physical-return obligations.